Privacy Policy

This Privacy Policy (“Policy”) explains how Make Some Ochha (MSO) (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you interact with our website, register for events, purchase tickets, or participate in any MSO-organized events. By accessing our website or attending our events, you acknowledge and consent to the practices described in this Policy. Our commitment is to maintain transparency, safeguard your privacy, and ensure a secure and trustworthy experience for all attendees, participants, and users.

1. Information We Collect

We may collect personal and non-personal information in order to provide seamless event experiences and digital services. This may include:

  • Contact Information: Name, email address, phone number, and billing details collected during ticket purchases, registrations, or newsletter sign-ups.
  • Event Participation Data: Ticket confirmations, attendance history, preferences, and feedback. Details about your engagement with our events or online platforms.
  • Technical Information: IP address, browser type, device type, and website usage patterns to improve your experience and site functionality.
  • Media Content: Photographs, videos, or audio recordings captured during events for promotional, archival, or marketing purposes. Consent for media capture is implied by entering the venue unless otherwise communicated.
  • Optional Information: Preferences, survey responses, and other information you voluntarily provide to enhance your experience with MSO events.

2. How We Use Your Information

We use the information we collect to:

  • Process ticket purchases, registrations, and confirmations efficiently.
  • Provide important updates, event reminders, safety notifications, or emergency information.
  • Ensure safety, security, and smooth operations during events.
  • Share highlights, recordings, or images from events for marketing, promotional, or archival purposes, if MSO chooses to do so.
  • Analyze user engagement and feedback to improve our services, events, and digital platforms.

Note: Use of personal information for marketing or promotional purposes is at the discretion of MSO and may not always occur. Attendees may choose to opt-out of any communications if provided.

3. Sharing of Information

We respect your privacy and do not sell your personal data. However, we may share information with:

  • Trusted Service Providers: Ticketing platforms, payment gateways, security teams, technical vendors, or other third parties who support our operations. Data is shared only to the extent necessary for them to perform their functions.
  • Legal Compliance: If required by law, regulation, or legal proceedings, or to protect the rights, safety, and security of attendees or MSO.
  • Media and Marketing Purposes: Event photographs, recordings, or live streams may be used for promotional, archival, or marketing purposes across digital and offline platforms. By attending, you consent to media usage unless you explicitly opt-out.

4. Data Protection and Security

We implement industry-standard physical, technical, and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to maintain strong security measures, no system can be guaranteed to be completely secure. You are responsible for safeguarding any login credentials or personal access details you use with our services.

5. Your Rights

You have rights regarding the personal data we hold about you, including:

  • Accessing, updating, or correcting your personal information.
  • Opting out of marketing communications or event notifications.
  • Requesting deletion of your data, subject to legal or contractual obligations.
  • Withdrawing consent for data collection or usage where applicable.

To exercise these rights, contact us via official channels provided below.

6. Cookies and Tracking Technologies

Our website may use cookies, analytics, or similar tracking technologies to:

  • Enhance user experience and website functionality.
  • Monitor website traffic and user behavior.
  • Personalize content, offers, and promotions.

You can manage or disable cookies via your browser settings, although this may affect your browsing experience.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this Policy.
  • Comply with legal and regulatory obligations.
  • Resolve disputes and enforce agreements.

When data is no longer needed, it is securely deleted or anonymized.

8. Third-Party Links

Our website or event platforms may contain links to third-party websites. MSO is not responsible for the privacy practices of these external sites, and we encourage users to review their policies separately.

9. Updates to this Privacy Policy

We may update this Policy periodically to reflect changes in our practices, technology, or legal requirements. Updated policies will be posted on our official website, with the date of the latest revision. Continued use of our services after changes constitutes acceptance of the revised Policy.

10. Contact Us

For questions, concerns, or requests regarding your personal data or this Privacy Policy, you can reach us through the Compliance Form