Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Make Some Ochha (MSO)’s website, ticketing platforms, events, and related services (“Services”). By accessing our website, purchasing tickets, registering, or attending our events, you agree to comply with these Terms. If you do not agree, you may not use our Services. These Terms work alongside our Privacy Policy, Refund & Cancellation Policies, and any other event-specific rules.

1. Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. These Terms apply to all visitors, registered users, ticket purchasers, and attendees of MSO events.

2. Ticketing and Payments

• All ticket sales are final, non-refundable, and non-transferable unless explicitly stated in our Refund Policy.
• Ticket prices may change without prior notice.
• By purchasing a ticket, you provide accurate billing information and authorize us (or our payment partners) to charge your chosen payment method for the total transaction amount.
• We reserve the right to cancel or refuse any order at our discretion, including cases of fraud, unauthorized transactions, or violations of these Terms.

3. Refund, Cancellation, and Rescheduling

• All ticket purchases are final. Refunds will not be issued for no-shows, late arrivals, personal cancellations, or voluntary changes.
• In cases of unforeseen events, including natural disasters, government regulations, pandemics, or other force majeure events, refunds may not be available.
• MSO reserves the right to cancel, postpone, or reschedule events. Tickets remain valid for rescheduled dates unless otherwise specified. Any refunds, credits, or alternatives are at MSO’s discretion.
• Attendees will be informed of any changes through official communication channels, and it is their responsibility to stay updated.

4. Use of Services

You agree to use our Services lawfully and responsibly. You may not:

• Engage in fraud, misrepresentation, or unauthorized resale of tickets.
• Interfere with the proper functioning of the website, servers, or networks.
• Access or attempt to access another user’s account without permission.
• Circumvent security measures or distribute unauthorized content.

Misuse may result in suspension, ticket cancellation, denial of entry, or legal action.

5. Event Participation and Code of Conduct

• By attending MSO events, you agree to comply with all entry rules, venue policies, and safety guidelines.
• Respectful behavior is mandatory. Harassment, discrimination, abusive language, physical altercations, or disruptive behavior will not be tolerated.
• MSO reserves the right to remove or deny entry to any attendee violating these rules without refund or compensation.
• Attendees must comply with all applicable laws, venue rules, and emergency procedures.

6. Health and Safety

• Attendance is at your own risk. MSO takes reasonable measures to ensure safety, including health protocols, emergency measures, and security arrangements.
• During public health emergencies or pandemics, attendees must follow all safety protocols such as temperature checks, masks, vaccination proof, or health declarations. Non-compliance may result in denial of entry.
• Attendees should familiarize themselves with emergency exits, first aid stations, and venue safety instructions.

7. Intellectual Property

• All content on our website, ticketing platforms, or event materials—including text, images, graphics, logos, videos, and audio—is the intellectual property of MSO or its partners.
• Unauthorized use, reproduction, or distribution of such content is prohibited.
• Limited personal, non-commercial use is permitted, provided it does not infringe intellectual property rights.

8. Disclaimers

• Services are provided “as is” and “as available.”
• MSO does not guarantee uninterrupted access, error-free operation, or accuracy of event information.
• Event details, schedules, or descriptions may change without notice.

9. Limitation of Liability

• To the fullest extent permitted by law, MSO, its affiliates, and partners are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services or participation in events.
• This includes personal injury, illness, theft, loss of property, or financial loss.
• MSO is not responsible for interruptions caused by technical issues, weather conditions, power failures, or other unforeseen circumstances.

10. Indemnification

By using the Services or attending events, you agree to indemnify and hold harmless MSO, its affiliates, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms, misconduct, or damage caused to persons or property.

11. Changes to Terms

MSO reserves the right to update, modify, or replace these Terms at any time. Significant changes will be communicated via our website or official channels. Continued use of Services constitutes acceptance of the revised Terms.

12. Contact Information

For queries, concerns, or requests regarding these Terms, you may contact MSO at:

Email: enquires@makesomeochha.com